Terms of Service

1. Who we are

Orca Spot is a product of Three Orcas, a California corporation (“Three Orcas”, “we”, “us”). These Terms are an agreement between you and Three Orcas. By creating an account or using orcaspot.com, you accept them. If you use Orca Spot for a company, you confirm that you may bind that company.

2. What Orca Spot does

Orca Spot helps you find local businesses, read their public websites, draft a first email to each one, and send the emails you approve from your own mailboxes. New mailboxes follow a gradual sending ramp. Nothing is sent until you have approved it.

Orca Spot uses Google Maps features and content in some of its search tools. Your use of those features and content is subject to the current versions of the Google Maps End User Additional Terms of Service and the Google Privacy Policy.

3. Your account

You must be at least 18 and use Orca Spot for business purposes. Keep your login details private and tell us at once if someone else may be using your account. You are responsible for everything done through it, including by the users you add.

4. Plans and payment

Plans, prices, included mailboxes, lead credits and user seats are shown on orcaspot.com. The trial, billing, cancellation and refund rules are in our Refund Policy, which is part of these Terms. We may change prices with at least 30 days’ notice by email, effective from your next renewal.

5. You are the sender

You, and not Orca Spot, are the sender and initiator of every email sent through your account, under the CAN-SPAM Act and any similar law. Orca Spot is only a tool that acts on your instructions. Draft emails are suggestions. You decide what to approve, who receives it and when. We do not review your lists or emails for legal compliance, and we do not obtain consents or give notices on your behalf. You must have the right to contact every address you load into Orca Spot.

6. Rules of use

You agree to follow our Sending Policy, which is part of these Terms, and all laws that apply to you and your recipients. You will not:

• send unlawful, deceptive, harassing or misleading messages, or disguise who is sending;
• sell, rent, share or publish data obtained through Orca Spot, or use it to build lists or databases for others;
• use Orca Spot for anything other than your own business outreach, or share it beyond your plan’s user seats;
• copy, resell, reverse engineer or interfere with Orca Spot;
• send to anyone who has opted out, or remove the opt-out and postal address lines from an email.

7. Your data

You own the lead lists, emails, mailbox connections and other content you place in Orca Spot. You allow us to store and process them only to run the service for you, and you confirm that you have the rights needed to use them. Our Privacy Policy explains how we handle data. When your account closes, we delete your data within 90 days, except records the law requires us to keep.