Privacy Policy
Last updated: November 9, 2026
This policy explains what Three Orcas, a California corporation (“we”), collects when you use Orca Spot and orcaspot.com, how we use it, and the choices you have. We wrote it for readers, not lawyers. If anything is unclear, email info@orcaspot.com.
1. What we collect
Account details: your name, work email, company name, password (stored in protected form) and plan.
Billing details: your payment card is handled by our payment processor. We see the card type, the last four digits and your billing history, never the full card number.
Mailbox connections: the login details for the mailboxes you connect. We store them encrypted and use them only to send the emails you approve, to read replies, opt-outs and bounces for that mailbox, and to run the gradual sending ramp.
Lead data: the businesses you search for or upload, including business names, websites and public contact details, and the emails you write or approve.
Usage data: pages visited, actions in the app, device and browser type, IP address and login times, to keep the service secure and working.
Support messages: anything you send us.
2. How we use it
- To run Orca Spot: find businesses, read their public websites, draft emails, send what you approve and show you the results.
- To bill you and send receipts, trial reminders and account notices.
- To keep the service safe: stop abuse, enforce our Sending Policy and protect mailboxes.
- To improve the product, using summary statistics rather than your private content.
- To answer your questions.
Orca Spot uses automated writing tools to draft emails from a business’s public website. A draft is only sent after you approve it.
3. What we do not do
We do not sell your personal information. We do not share it for other companies’ advertising. We do not read your emails for marketing purposes. We do not use your lead lists, emails or results for any customer but you.
4. Who sees your data
Service providers that help us run Orca Spot, such as hosting, payment processing and the delivery of our own account notices, under contracts that limit them to our instructions. Authorities, when the law requires it. A buyer, if Three Orcas is sold, under this same policy. Nobody else.
5. Businesses in your lead lists
When you load a business contact into Orca Spot, you are the sender, and we process that contact on your instructions as your service provider. If you have received an email from an Orca Spot customer and want no more, use the opt-out in the email. You may also write to info@orcaspot.com and we will see that your request reaches the sender and is honored.
6. Cookies
orcaspot.com uses the cookies needed to sign you in and keep the site working. If we add analytics cookies, we will say so here first and give you a way to decline them.
7. How long we keep data
For as long as your account is open. After it closes we delete your data within 90 days, except billing records, which the law requires us to keep for up to 7 years, and records needed to resolve a dispute.
8. Security
Data travels encrypted between you and Orca Spot. Mailbox login details are stored encrypted. Access inside Three Orcas is limited to the people who need it to run the service. No system is perfect, so please use a strong, unique password.
9. Your rights
You may ask to see, correct, export or delete your personal information, or to stop a particular use of it. California residents have these rights under the California Consumer Privacy Act, and we honor them for everyone. Email info@orcaspot.com and we will answer within 45 days. We will never treat you differently for making a request.
10. Outside the United States
Orca Spot is operated from the United States. If you use it from the European Union, the United Kingdom or elsewhere, your data is processed in the United States. If you need a data processing agreement, email us and we will provide one.
11. Children
Orca Spot is for businesses and is not for anyone under 18.
12. Changes
If this policy changes in a meaningful way, we will email account holders before the change takes effect.
13. Contact
Three Orcas, Glendale, California. Email: info@orcaspot.com